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  • Writer's pictureRebecca Hourihan

If the Internet Says You're an Expert, Then You're an Expert

“If the internet says you’re an expert, then you’re an expert.” At the ASPPA Annual conference, Shannon said that. Wow, what an insightful comment. Because it’s true. Ask yourself, when you have a question, where do you turn? The encyclopedia? Yellow pages? Phone? No. We go directly to the internet. We seek out digital answers. We Google until we feel satisfied. Then we contact an expert. That expert could be someone familiar - or completely new. The point is that we sought answers online, made a decision, and took action. The next time you have a question, watch what you do. Notice how many websites you visit, blogs you read, videos you watch, search results you find, and then pay attention to your actions. Did you fill out a landing page to download a free e-book? Did you ask questions through a chat window? What else? In the retirement plan industry, we are still a referral-based business. Approximately 7 out of 10 new clients come from referrals. Is it because we’re a niche profession? Possibly. Or does it mean that retirement plan advisors aren’t leveraging the power of the internet? The questions that plan fiduciaries are seeking answers to aren’t available online. That sounds like a marketing opportunity. If your website says you’re a retirement plan expert, your blog articles answer common plan sponsor questions, your videos describe best practices, your infographics seek to improve plan operations, and your email campaigns consistently update plan sponsors with timely, relevant information, wouldn’t one be led to believe that you are an expert? All of the materials above are prime examples of content marketing—a concept that is fairly new in the retirement industry but far from amateur. Content marketing is a consistent marketing strategy that revolves around the creation, publication, and distribution of content that demonstrates to plan sponsors that you are an experienced retirement plan advisor. This means you are posting information about our highly-specialized and technical profession that demonstrates to plan fiduciaries that you are expert retirement plan advisor. While our industry is not currently driven by search engines, it is changing. The advisors who embrace content marketing and own the digital world will rise to become known experts, thus capturing more new business, retaining existing clients, and gaining notoriety. This momentum will continue to propel these offices farther and farther ahead of the competition. As modern plan sponsors are starting to leverage search to find solutions for their retirement plan problems and seek out the professional help of online retirement plan experts, advisors on the forefront of this movement will rise to the top. Thanks for reading and Happy Marketing!

About 401(k) Marketing

We believe the retirement plan industry can do better. Our clients are the best professional retirement plan advisors and TPAs in the business. They care deeply about saving America’s retirement future. We are proud to share their voices through industry writings, professionally-designed marketing materials (including websites), and expert content collateral. We lend support by promoting businesses through ongoing awareness campaigns.

About Retirement Plan Marketing

Retirement Plan Marketing is a product of 401(k) Marketing and is an ongoing turnkey marketing solution for retirement plan advisors. It is an easy-to-follow, consistent marketing program designed to get you noticed in your community and generate new retirement plan sales. When you deliver relevant plan sponsor content, you add value to your conversations and can work your way up to become known as the “go-to” retirement plan advisory office.

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